Lisa Gillen leads Business Solutions Delivery projects with exceptional efficiency, ensuring that they are executed successfully and meet all client expectations. With over 30 years of extensive experience in the financial services industry, she has worked closely with IIROC and MFDA firms, building a strong and impressive track record of success. At First North, she leverages her in-depth knowledge in advisor/client experience, securities operations, records management, and call centre management to effectively assist clients in implementing strategic change initiatives. Since joining First North in 2016, Lisa has focused on consulting for both large-scale and medium-sized projects, helping organizations navigate complex challenges. Outside of her professional life, she is a dedicated mother of two adult sons and possesses a genuine passion for cooking homemade meals that bring family and friends together. Lisa resides in Port Credit, where she enjoys the beauty of living near the water, whether relaxing on her balcony or sailing her boat, which she races with unwavering passion and commitment. Additionally, Lisa actively supports the vibrant sailing community by encouraging new adult sailors and volunteering her time for youth regattas and various race committees, fostering a spirit of camaraderie and growth among aspiring sailors.